Quote:
Originally Posted by EGate
Hi,
I have found this electronic wholesaler and It's looks like very good. After that i have looks about some references, but I wasn't able to find any. No one sed, it's good or bad.
I have check their domain and it's looks like fine.
I have check Alibaba.com - there is Gold seller.
I have check Ebay - they have Power seller there.
BUT why I wasn't able to find ANY reference from customers? I have no Idea.
Do semeone from you any experience with them?
Thanks for all posts.
EGate
PS: Sorry for my English
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We comment him our experience.
We begin to negotiate. We request Proforma Invoice. We made bank transfer.
They stole our money. For this reason I have doubted to participate in
the business of ALIBABA. I am a manager from Colombia that I look for
in you to have the commercial solution. But I am confused. I need you
not to have an associate that this dirtying the good name of you.
My experience has more than enough SENSHEN TOMTOP TECHNOLOGY CO, LTD.
I annex the Proforma Invoice, the order of turn of the money of our bank.
FIRST PROBLEM. Everything begins with the shipment of the money. 18
days and they happen they don't confirm the reception of the money. We
speak with our bank and them they confirm the reception money of the
bank of SENSHEN TOMTOP TECHNOLOGY CO, LTD. Then them (TOMTOP) they
recognize that the money already this in their bank bill.
SECOND PROBLEM. Other 20 days pass. When I begin to request
explanations. They give a number of guide of EMS NO.EB103168496CN., it
is false (annexed print screen consults). When consulting in the
webside of EMS this number it doesn't exist. I continue asking for the
order. They say that they returned them the order from EMS. Then the
order sends it again. Now for UPS. No. Of guide: H677 5259 271. We
make the pursuit from September 8. In the guide they figure 2 kgs.
THIRD PROBLEM. When they arrive in Colombia they are 4 telephones with
weight total 2 kgs. The gentlemen of Tomtop say that they sent 3 boxes
with total weight of 12 kgs. That UPS lost the other boxes. In the
guide of UPS, it says 1 box with weight of 2 kgs (annexed print screen
consults).. according to Tomtop the companies of transport lose the
shippings. I requested to make them reclamation. They say that this
calm one that the companies of transport respond.
FOURTH PROBLEM. The four cellular they arrived this way: one damaged.
Another doesn't load, without loader, without a battery, this model I
didn't request it. The only one good a watch, the earphone bluetooth,
doesn't load and its has an access code, you cannot unblock. It is
used. The last a PS383 with Wifi and GPS. Without battery, without
memory, without earphone and in box of IPOD. All seem to be a refund
to Tomtop. Tomtop alleges saying that I don't know like they operate.
Gentlemen they are used, damaged and without accessories.
FIFTH PROBLEM. I request the refund of the money. They say that the
telephones work that an inspector revised them. We connect ourselves
for skype, I showed them like they arrived. They tell me that they fix
the problems. It is necessary to wait three days. We wait 4 days. We
communicate to solve our problem. They say that the boxes got lost in
the transport again. We give as solution that they return us the
money, we return their merchandise. They say that it is not the
solution. Did I ask which the solution is? They say that we make what
we want that they don't return the money. They are bothered and they
no longer receive my mails, neither my calls in Skype.
Conclusion: These gentlemen stole us USD$1.982.50.
In these moments we are making the accusation step in the embassy of
Chinese in our country.