The Wholesale Forums

[katey]

Bad experiences dealing with that company
I made the order but I did not get the opportunity to pay for my order.
I sent an email to them,but there`s no response

Another words;they "sell" cosmetics but not really to be honest

Before I made the order I asked them some details and the customer service wasn`t the best I`ve seen

[mdsltd]

Originally Posted by katey

Bad experiences dealing with that company
I made the order but I did not get the opportunity to pay for my order.
I sent an email to them,but there`s no response

Another words;they "sell" cosmetics but not really to be honest

Before I made the order I asked them some details and the customer service wasn`t the best I`ve seen

So you didnt actually loose any money? I dont really see too much of an issue here, maybe there just busy.

[katey]

I don`t think you have to loose money before you can say you`ve received bad customer service

[Ultravox]

Originally Posted by katey

I don`t think you have to loose money before you can say you`ve received bad customer service

Agreed. They've now lost a potential customer, and possibly a few more with this thread.

[albimports]

I think you will find out that they phone you to charge you for the order.You sure you didnt get a phone call from them? Tried phoning them?

Im in the middle of waiting from an order from them, my first order so will let you know on monday what i think of them.But on the phone they seem fine. Hope i get no problems.

[albimports]

Order went fine without any problems,katey maybe you should have phone them.

[lighthousedirec]

Before I made the order I asked them some details and the customer service wasn`t the best I`ve seen

I'm wondering why after receiving what you feel was poor service you still decided to place an order, very strange? It is such things that should start your alarm bell ringing, if I get poor service, I try elsewhere, it's not as if there is a shortage of suppliers in the world.