The Wholesale Forums

[Inferno House]

Originally Posted by dansadler81

Hi Gamejelly,

I signed up as a member on 2nd June. and placed an order the same day. I understand the clearance for my payment could take up to 6 days. I've looked on your website and it still says "Processing". I wanted to order a couple of items to my own address to make sure they are good quality(and will be birthday presents) if they are all good then I was looking to order more stock and use you for dropshipping. As of tomorrow I have used 10 days of my monthly membership so if they are being processed I dont expect them for at least 5 days. Meaning half of my monthly membership has gone before I can appropriately use your services. I understand 100% you are busy and that these things take time but could you give me an update if possible.

Thanks, Dan.

To be frank... if you choose to use a dropshipper with a long delivery process time, then your asking for trouble. Majority of Amazon / Ebay customers don't like to wait over a week for an item to be delivered - You chose to be stuck in the Jelly & now your in it

[Gamejelly]

Originally Posted by Inferno House

To be frank... if you choose to use a dropshipper with a long delivery process time, then your asking for trouble. Majority of Amazon / Ebay customers don't like to wait over a week for an item to be delivered - You chose to be stuck in the Jelly & now your in it

Please bear in mind that this customer chose to pay via card. Bank Transfers allow us to have the order with the customer in around 3-6 days for most items.

They are not 'stuck' with us. We don't have a contract or anything - all of our customers are more than welcome to cancel at any time should Gamejelly not be suitable for them.

[Inferno House]

Originally Posted by Gamejelly

Please bear in mind that this customer chose to pay via card. Bank Transfers allow us to have the order with the customer in around 3-6 days for most items.

Even items from HK? Also 6 days would revert to 8 days (unless your postal services deliver at weekends?).

[Gamejelly]

In some cases yes, although we have information regarding Hong Kong shipments on the website.

[chris89]

Thought I'd bring the official thread to the top again, cheers for the tracking numbers Darren, though none of them seem to work with Royal Mail, at least I can prove they left Hong Kong.

Any target date when you plan on getting the new products up?

[klasslifestyle]

http://app3.hongkongpost.com/CGI/mt/enquiry.jsp


I know it aint got much to do with me but this is the link Darren gave me. UK dont own HK anymore so its HK post

[chris89]

Originally Posted by klasslifestyle

http://app3.hongkongpost.com/CGI/mt/enquiry.jsp


I know it aint got much to do with me but this is the link Darren gave me. UK dont own HK anymore so its HK post

I know this, the tracking works on this website, but sometimes it also works in the destination country, this time it isn't.

[RWA]

As far as I'm aware you can only use Royal Mail Tracking if the parcels are actually sent via royal mail or parcel force. So I doubt HK post tracking numbers will work on the royal mail website.

[klasslifestyle]

Yes RWA I thought that too.Entirely different companies

[woodleyB]

You cant use a Royal Mail tracking service to track something being sent using Hong Kong post...two completely different companies here.
Thats like asking Tesco what time Iceland are delivering your shopping.