The Wholesale Forums

[JustGamesUK]

Hi everyone,

I was hoping someone could help me out?

The same buyer has just bought 3 of my items on ebay for a value of £100+. However, the buyer only has 2 feedback scores and 1 of them is negative, the negative comment states that this buyer bought his item then never paid for it. I have looked at the buyer and he is from China and only has a part address which certainly isn't verified.

I am pretty sure he doent intend to pay for the item and there is no way im going to post the items. Does anyone know what I can do? It means that I now can't sell these items as the buyer has supposedly bought them.

Any help would be greatly, greatly appreciated everyone.

Many Thanks

Justin

[iAsh]

I would contact the buyer and see whats going on, then contact ebay and see if i can get the money back that i'm paying to ebay if the buyer is not paying.

[JustGamesUK]

Thanks Ash,

Ive tried contacting him but no luck, on his feedback he has a history of buying then not paying or responding to emails. Why do people do this? What the hell do they gain? So annoying.

Do you know what ebay's policy is about this? Is the only thing I can do is to file an unpaid item dispute? I hope not becasue doesn't this mean I can't list the item again for ages?

Thanks mate, very much appreciated

[Mazdaspring]

You can file the dispute in a week time. (that's the bad point)
However you can relist your item anytime after the auction end.

What you will get is FVF (Final value fee) but you wont get your insertion fee back,

I have lost a lot of money on insertion fee because of non paying bidder. Moreover I always make my listing highlight+feature+else list which cost me about £15-20 for total insertion fee. Then I lost them all! This happens many times to me.

At least you got your FVF back so no worry. Left him negative feedback. Next time watching out your bidders. If any high bidder has bad feedback you can just cancel that bid. however sometimes you cannot really protect your listing from these scums. So just let it happens, lose your fee and relist your item

[Hodson]

Opening an unpaid item dispute is the best thing to do. Also, contact ebay to tell them about this user. If they think he is a fraudster they will ban him and you will be able to open a dispute and get your fees back straight away.

About not getting the insertion fee back is correct, but if your relisted item sells, you do get the insertion fee for that refunded (I believe).

Scott

[kirstin]

Theres a chance he may pay and quite frankly only an idiot would send items of such value before receiving the payments.

[JustGamesUK]

Thanks for all the advice. I have opened an unpaid item dispute and contacted ebay, as its the same user 3 times im hoping they will do something about it. The problem is that I have relisted the item again but decided to change its format from buy it now to auction so I dont think ill get the final balue fee back .

Thanks for all the advice

Justin

[Mazdaspring]

Dont worry, I wish you will get high margin.

If that person bought 3 items. His account will be definitely suspended by ebay. He will be non register user soon