The Wholesale Forums

[ronzinio]

Is there anything wrong in taking pictures of new items by removing it from the original packaging.

I have recently been getting hold of some laptops which are brand new and when I need to take pictures, I take the laptop out the box and take pictures.

Is there anything wrong with this. I feel that my customers should know what they are getting instead of a cardboard box.

My items are Brand New which I state in my listing but people are forever asking me if my items are brand new.

Does anyone else experience problems like this on eBay?

[Pete]

You can simply state that the items are opened and powered up momentarily to make sure they are functioning before delivery. You can even place a note within the package stating such. Explain you personally do this so they do not have to be concerned about an items that is DOA.

One thing you should do is be very particular with the packing. Unpack and repack with care. Remember the old army field manual instructions - "Assembly is the reverse of disassembly." If you can take it apart, you can put it back like it was.

Show your love of your customer......