Maybe it's because your from down under?

hehe...
Okay on a serious note... maybe you have reached your fund limit? i know that sometimes you have a certain amount of which can be processed via Paypal & once it has reached the limit, it then needs to be lifted (via proof, verification e.t.c...). It's simply to make sure that
YOU are the account holder due to so many Paypal flimpers out there. I would suggest that you send all the docs that they request (by e-mail & post),,, I don't understand why they have stated that it has been limited permanently? you have an account with them & that account has your funds in it, once the verification process is cleared then you are entitled to it.
Hope this helps
Steve