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Before these new Top Rated Seller rules came in my product was the third highest in search results (once filtered down to BIN and UK only) because of my sales figures and other factors.

Since the TRS stuff has come along, I have not relisted my listing as the 30 days hasn't run out, still has the same sales figures, but instead of being third in the list (although I would expect to be a bit lower because TRS sellers would be given a boost above me) my listings are now lagging down on page 5-11!!

To make this more frustrating there is products on page 1, who aren't TRS, and the products aren't being purchased to the same level as my products were, and the listings are 10 days old (so aren't there because it is a new listing).

Is this right? Why are my listings so far down despite everything saying I should be higher up?
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Reply With Quote Old 11-10-2009, 10:06 AM



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Have you had any bad DSR's, negative feedback or disputes lately?
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Reply With Quote Old 11-10-2009, 10:20 AM



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Quote:
Originally Posted by Discount Etail View Post
Have you had any bad DSR's, negative feedback or disputes lately?

No. 299 feedback, all 100%. No disputes. And my DSR's are good enough to give me TRS status next evaluation.
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Reply With Quote Old 11-10-2009, 10:22 AM



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So you havent had any 1 or 2 ratings to drop you down the list?
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Reply With Quote Old 11-10-2009, 10:23 AM



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I had one, but that was about a months and half ago.

But even if I had recently had any 1 or 2's this surely take this much affect. As almost every other seller will be like this otherwise everyone would be TRS.
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Reply With Quote Old 11-10-2009, 10:26 AM



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Who knows then, best to contact eBay and ask them. It could just be a mistake due to the change over.
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Reply With Quote Old 11-10-2009, 10:34 AM



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Quote:
Originally Posted by Discount Etail View Post
Who knows then, best to contact eBay and ask them. It could just be a mistake due to the change over.

Do you have a contact I could contact, as I can imagine if I contact the customers service team they will just send back a load of s**t?
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Reply With Quote Old 11-10-2009, 10:36 AM



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There is a list on here somewhere, search for eBay contact numbers and it should come up.
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Reply With Quote Old 11-10-2009, 11:19 AM



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The same has happened to me. I have 2 accounts with my partner, one has 3030 feedback and one has about 900. Most of my listings have dropped onto the 2nd or 3rd page now. No idea why.
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Reply With Quote Old 11-10-2009, 12:20 PM

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