24-10-2009, 03:03 PM
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#1
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Join Date: Sep 2007
Location: UK
Posts: 799
iTrader: ( 2)
Thanks: 79
Thanked: 46 Times in 44 Posts
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New Unpaid Item process now operational
Good news should help with scammers..
Quote:
22 October, 2009 | 11:14AM BST
We would like to remind all members that the new unpaid Item process is now in effect.
Sellers can now open an unpaid item case 4 days after the sale takes place. If a buyer still does not pay for an item after a further 4 days, the case can then be closed. At that point, a seller can get a refund of their final value fee and the buyer is no longer able to leave feedback on the transaction.
Buyers are reminded to pay for their items promptly. If buyers are unable to do so, they should contact the seller.
Click here for more information about the new unpaid item process on eBay.co.uk and eBay.ie
Regards,
The eBay Team
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The Following User Says Thank You to HaRdy SiNgH For This Useful Post:
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24-10-2009, 03:13 PM
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#2
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Join Date: Dec 2007
Location: uk
Posts: 914
iTrader: ( 7)
Thanks: 30
Thanked: 57 Times in 54 Posts
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Re: New Unpaid Item process now operational
EDIT
oops hangover head didnt read it properly at all...
now ive realized properly what has happened that is a very good thing! it was a right pain waiting 10 days
Last edited by wulf2ram; 24-10-2009 at 03:47 PM..
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24-10-2009, 03:43 PM
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#3
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Join Date: May 2009
Location: UK
Posts: 2,090
iTrader: ( 8)
Thanks: 71
Thanked: 189 Times in 165 Posts
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Re: New Unpaid Item process now operational
Thats good news. Still never got my head around why people would buy and then wait 2 weeks to pay.
__________________
BaseBox...Coming to a High Street near you soon.
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24-10-2009, 04:08 PM
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#4
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Join Date: Sep 2009
Location: United Kingdom
Posts: 56
iTrader: ( 0)
Thanks: 17
Thanked: 2 Times in 2 Posts
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Re: New Unpaid Item process now operational
Already had to use it recently for someone who took 9 days to pay me £1.99 
They paid some 36hrs after the case was opened.... 
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24-10-2009, 05:18 PM
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#5
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Join Date: May 2009
Location: UK
Posts: 4,019
iTrader: ( 15)
Thanks: 59
Thanked: 255 Times in 249 Posts
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Re: New Unpaid Item process now operational
Good news for a change! Hated the way the buyer could leave negative feedback even if they hadn't paid.
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24-10-2009, 05:37 PM
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#6
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Join Date: Aug 2009
Location: Glasgow
Posts: 516
iTrader: ( 0)
Thanks: 12
Thanked: 28 Times in 27 Posts
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Re: New Unpaid Item process now operational
Perfect, i second what Etail said!
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24-10-2009, 05:47 PM
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#7
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Join Date: Oct 2009
Location: United Kingdom
Posts: 24
iTrader: ( 2)
Thanks: 0
Thanked: 4 Times in 4 Posts
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Re: New Unpaid Item process now operational
about time too. Having to wait 8 days before opening an unpaid item dispute and then a further 7 days before being able to close it was a bloody joke. 
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24-10-2009, 06:07 PM
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#8
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Join Date: Jun 2009
Location: England
Posts: 575
iTrader: ( 2)
Thanks: 45
Thanked: 17 Times in 17 Posts
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Re: New Unpaid Item process now operational
I also agree it is a God send. I hate listing auctions as you can't force an immediate PayPal payment. The amount of none paying bidders we have had is 23 according to Ebay in "My cases closed and I received a final value fee". (44 cases altogether but the others paid, and probably within 24-72 hours from what I can remember). Just pisses you off!! Everyone knows after the 3rd day only 1% ever do pay!!!
I have since turned to 99% BIN forcing my customers to pay immediately via PayPal.
This does not really change that situation but at least it speeds up the process to a more respectable level.
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November 2009
