Private Feedback means no ability to list

**MustHaveMobiles** · 04-10-2006, 08:39 PM

At last they have done the right thing

This was posted on my forum and I thought it would interest all the WSF regulars...

Quote:

Feedback is the cornerstone of trust on the eBay marketplace. A seller's Feedback provides buyers the opportunity to make informed decisions about their bids and purchases. It helps instill buyer confidence, and it helps protect the marketplace against fraud.
We believe that buyers should have access to a seller's complete Feedback record before choosing to trade with that seller. For this reason we are restricting selling activities for members who have private Feedback. This is a global change and will affect all eBay sites: this change will come in to effect at the end of October.

What will change?
• Members who have private Feedback profiles will no longer be allowed to list items after this change is made. Only members with public Feedback profiles will be permitted to list items.
• Any items listed before the change will not be impacted. However, they may not be re-listed by sellers who keep their Feedback profiles private.
• Members who wish to make their Feedback profiles private can still do so. However, they must cancel any existing listings, and they will not be allowed to create new listings as long as their Feedback is private.

It's easy to make your Feedback profile public – just sign in and click on the "Make my profile public" option.

Why we're making this change
eBay offers the ability for members to make their Feedback private as an option when they have significant concerns about a comment. They can hide their comments in this way until they are able to resolve the issue. (Read about Mutual Feedback Withdrawal).

Buyers should have all the information available about their prospective sellers' past trading histories. This helps them make knowledgeable choices about doing business with that seller. Prohibiting members with private Feedback profiles from listing items will ensure we help maintain a safe and well-lit marketplace.

Whether you're a buyer or a seller, your Feedback Profile is a valuable asset that helps earn the trust of other eBay members. We strongly encourage members to keep their Feedback profiles public so everyone in the marketplace can benefit from the Feedback other eBay Community members have left them.

eggtrade · 04-10-2006, 09:18 PM

Sounds sensible enough to me!

wragge11 · 04-10-2006, 09:27 PM

It is great news for all eBay buyers!

**YNWA** · 06-10-2006, 01:37 AM

but also there are legit buyers out there who have sold items such as ebooks and people reply to there feedback with the things they are selling such as the website, contacts, addresses, info etc... therefore making there product worthless.

But a step in the right direction i would think

wragge11 · 06-10-2006, 05:11 PM

Will ebay not change that on the guides of misuse,

BTW, look at my ebay account, electrabuy_co_uk

Smile... has left feedback and is no a non registered member, and is it says 'ddong' can I get it removed?

Dan

nocturnal · 06-10-2006, 06:39 PM

They should just do away with private feedback altogether, what's the point of feedback if no one can read it?

Saajan · 06-10-2006, 07:08 PM

Quote:

Originally Posted by nocturnal

They should just do away with private feedback altogether, what's the point of feedback if no one can read it?

Thats a very good point. But most sellers with private feedback are ok. Haven't had any trouble yet...

But yeah thats the way Ebay goes, plus I like this new idea.

Hope this helps.

**Anthony** · 06-10-2006, 07:23 PM

Quote:

Originally Posted by nocturnal

They should just do away with private feedback altogether, what's the point of feedback if no one can read it?

I've often questioned their stance on that as well!

I even emailed them about it but never got a response..

In my opinion it defies the whole point of the feedback system on eBay. After all, if you make your feedback private then it circumvents the whole feedback process that is implemented within the eBay marketplace.

**MustHaveMobiles** · 06-10-2006, 09:45 PM

Quote:

eBay offers the ability for members to make their Feedback private as an option when they have significant concerns about a comment. They can hide their comments in this way until they are able to resolve the issue. (Read about Mutual Feedback Withdrawal).

It was brought about a while ago when the feedback system was deliberately being manipulated by unscrupulous sellers/buyers to affect competition. It is one of those things that never seemed to get updated, until recently