The Wholesale Forums

[jedi777]

The 3rd listing looks awful to be honest.

[jayjrc]

i go for feedback and cheapest

[Fray Bentos]

Originally Posted by Acetech

That is of course unless everone adopts the same tactics, then new sellers who may potentially be every bit as good as, if not better than the current people, some of which may become complecent as they know people will buy off of them anyway, the only time I have ever had no contact after asking about lost items / non arrivals are from powersellers, generally the smaller sellers want to try to do something about it, where as some of the bigger sellers getting thousands of positives a month seem to think what's it matter, cos they can afford a negative or 200, hence ignore it, knowing that 9 times out of 10, ebay / paypal will believe them due to status.

Needless to say I think it is a ridiculous idea!

Well if a powerseller doesn't respond about non arrivals, then eventually they will lose their High Rated Seller status if they have it in the first place, so then it works does it not?

In many aspects of life, it is always more difficult at the beginning, why should quality for buyer be sacrificed just so ebay can be nice to new sellers?

[Acetech]

Originally Posted by Fray Bentos

Well if a powerseller doesn't respond about non arrivals, then eventually they will lose their High Rated Seller status if they have it in the first place, so then it works does it not?

In many aspects of life, it is always more difficult at the beginning, why should quality for buyer be sacrificed just so ebay can be nice to new sellers?

Unfortunately, no it doesn't!


That is exactly my point, why would or should the quality for the buyer be less just because they purchase from a new seller, in more cases than not the quality of actual service is better from newer sellers (at least in the form of customer service, prompt replies, etc.), and the quality of product is exactly the same.

It has NOTHING to do with whether or not a seller is new, nor has it anything to do with ebay being nice to new sellers, it has to do with the actual transactions themselves and ebay (and many others) are saying that the new seller shouldn't stand a chance and should be avoided? My point being about a matter of fairness for all who pay to sell on there, regardless of how much they sell or have previously sold, as I stated before my ONLY problems buying on ebay have been with power/higher rated sellers and every time it happened ebay and paypal took their word just because of their status. Tbh, if 1-200 negatives/mont isn't enough for them to lose powerseller status then what does it take? How many people should have to lose out just because a seller has bitten off more than they can chew and are selling above and beyond their capabilities of either supplying, handling or both?


Edit:

In actual fact, this has nothing to do with feedback scores, service, etc. it's just about the money ebay/paypal earn from the higher sellers and in some way (with many sellers NOT all) it's like they are turning a blind eye cos they're on a nice little earner, thing is, small seller/s could become bigger sellers too if it wasn't for them telling people to avoid them so ebay/paypal could (and hopefully do) lose out in the end.

What if it was always a case of "oh, don't buy from them cos they're new", then there would be no powersellers, cos fact is, everyone had to start somewhere, including them!

[Fray Bentos]

When i said quality for the buyer i didn't mean that a new seller will provide a lesser quality product or service, i meant why shouldn't the buyer have a rating available which lets them know which sellers generally provide a quality service.

You say that you have only had problems with powersellers and high rated sellers. Well you view on powersellers might be rightly justified since quality doesn't determine powerseller status, only volume. But a high rated seller has that status because most of their customers think they offer a quality service, therefore although you have had a bad experience with one them, these must have been very rare occurences for them and you have been bery unlucky.

Also as far as im aware a new seller can get this high rated status without having to sell too much, and i think have to be selling for 3 months.

[PT]

Originally Posted by Acetech

Unfortunately, no it doesn't!


That is exactly my point, why would or should the quality for the buyer be less just because they purchase from a new seller, in more cases than not the quality of actual service is better from newer sellers (at least in the form of customer service, prompt replies, etc.), and the quality of product is exactly the same.

It has NOTHING to do with whether or not a seller is new, nor has it anything to do with ebay being nice to new sellers, it has to do with the actual transactions themselves and ebay (and many others) are saying that the new seller shouldn't stand a chance and should be avoided? My point being about a matter of fairness for all who pay to sell on there, regardless of how much they sell or have previously sold, as I stated before my ONLY problems buying on ebay have been with power/higher rated sellers and every time it happened ebay and paypal took their word just because of their status. Tbh, if 1-200 negatives/mont isn't enough for them to lose powerseller status then what does it take? How many people should have to lose out just because a seller has bitten off more than they can chew and are selling above and beyond their capabilities of either supplying, handling or both?


Edit:

In actual fact, this has nothing to do with feedback scores, service, etc. it's just about the money ebay/paypal earn from the higher sellers and in some way (with many sellers NOT all) it's like they are turning a blind eye cos they're on a nice little earner, thing is, small seller/s could become bigger sellers too if it wasn't for them telling people to avoid them so ebay/paypal could (and hopefully do) lose out in the end.

What if it was always a case of "oh, don't buy from them cos they're new", then there would be no powersellers, cos fact is, everyone had to start somewhere, including them!

You're wrong. 9 times out of 10, a 'new seller' does not provide the same level of service an established business does. This forum is testament to that. Look how many threads we see where people are trying to get out of giving a refund despite their legal obligations to do so. This is not how real businesses' operate. That's just one example. Order fulfilment could be another, a larger, more established seller, probably has daily collections and consequentially, fulfils orders within a maximum of 24 hours (Mon-Fi). Whereas, your typical new/bedroom seller has other commitments during the day and cannot provide this same service.

There are exceptions to this, of course, but you have to prove yourself and the rewards will follow. It's not about giving new sellers a fair chance (that's not how business works), eBay want buyers to receive good products and good service. If you provide that then eventually you will earn Top Rated status.

It's not about the money eBay earn at all, that just shows your lack of understanding. Nor do they tell buyers not to deal with new sellers. Like I said, they want buyers to deal with sellers who have a proven record of providing good service and quality products. They are trying to change the way eBay as a brand name is perceived. It sounds like you think you have a right to do business on eBay and want everything handed to you on plate, I'm afraid you're in for a nasty surprise if that's how you think.

[Acetech]

Originally Posted by PT

You're wrong. 9 times out of 10, a 'new seller' does not provide the same level of service an established business does. This forum is testament to that. Look how many threads we see where people are trying to get out of giving a refund despite their legal obligations to do so. This is not how real businesses' operate. That's just one example. Order fulfilment could be another, a larger, more established seller, probably has daily collections and consequentially, fulfils orders within a maximum of 24 hours (Mon-Fi). Whereas, your typical new/bedroom seller has other commitments during the day and cannot provide this same service.

There are exceptions to this, of course, but you have to prove yourself and the rewards will follow. It's not about giving new sellers a fair chance (that's not how business works), eBay want buyers to receive good products and good service. If you provide that then eventually you will earn Top Rated status.

It's not about the money eBay earn at all, that just shows your lack of understanding. Nor do they tell buyers not to deal with new sellers. Like I said, they want buyers to deal with sellers who have a proven record of proving good service and quality products. They are trying to change the way eBay as a brand name is perceived. It sounds like you think you have a right to do business on eBay and want everything handed to you on plate, I'm afraid you're in for a nasty surprise if that's how you think.

I can only obviously talk from my own experiences, and I have personally had better communication and responses (as a whole) from newer sellers than I have the powersellers, due to the fact that many new sellers will bend over backwards to avoid a negative. I understand what you are saying about many not knowing the legalities regarding returns, etc. though many sellers do post by next working day, I always have, even on my first sale. As you said, not all powersellers are the same, just as not all new sellers are the same, and obviously any seller needs to prove themselves to a degree to achieve the desired results.

I fully understand and realize that business doesn't work by giving new sellers a fair chance, all that I am saying is about giving them a chance, there is already alot more against new businesses than existing ones anyway such as higher payment processing charges, higher cost price for stock, etc. without the chances of achieving sales being stacked higher against them too, fact is many people will already look for good feedback regarding the seller and what they are purchasing, without ebay jumping up and saying don't look at them look at these. I know that isn't directly what they are saying, but if it's saying check these out, it's obviously implying to not bother with the rest, or at the very least to look at them last (by which time they would have almost definitely found what they were looking for from a trusted seller), and if it's not about the money they would decrease their prices or provide a basic service for free.

Like I said, how can a seller be expected to get a proven record of selling if it is implied that buyers should buy from proven sellers? I have personally been a member of Ebay since 2003, I know that's not how it works, so I can guarantee you that's not how I think, nothing gets handed on a plate, it never has, all that I am saying is they shouldn't be continually making things more difficult than they already are or need to be.

[PT]

Those PowerSellers who do not perform will ultimately loose their top rated status, which only a very small numbers of sellers qualify for anyway. So they are not just rewarding large volume sellers, they are rewarding sellers who provide the required level of service.

It is easy to sell lots of products without Top Rated status, so I don't see how it's hard for new sellers to prove themselves.

[Fray Bentos]

Originally Posted by Acetech

Like I said, how can a seller be expected to get a proven record of selling if it is implied that buyers should buy from proven sellers?

Im sorry but we provide a service for buyers, not the other way round

[Acetech]

Originally Posted by PT

Those PowerSellers who do not perform will ultimately loose their top rated status, which only a very small numbers of sellers qualify for anyway. So they are not just rewarding large volume sellers, they are rewarding sellers who provide the required level of service.

It is easy to sell lots of products without Top Rated status, so I don't see how it's hard for new sellers to prove themselves.

I understand that too but all that I am saying is there are powersellers who get 150+ negs per month yet are still powersellers. I wouldn't say it was easy to sell lots as a newer seller, unless you sell pretty much everything at way under it's value or start off with low price items, my point still seems to be completely missed, I said harder not impossible.

Originally Posted by Fray Bentos

Im sorry but we provide a service for buyers, not the other way round

I'm sorry but that makes absolutely no sense regarding the part of my post which you quoted (or any of the rest of it really), as that should be the same for all sellers and is to most.


Anyway, seems like people couldn't be further from my exact point if there was a 10 mile diversion around it so I will leave it there.