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Old 16-08-2006, 01:09 PM   #1 (permalink)
Anthony
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Question Anybody having problems receiving emails?

Community,

It has been reported to me by two separate members that they are having problems receiving emails from the forum. The emails they are NOT receiving are the notification emails such as when you get a PM or when a thread you are subscribed to receives a reply.

Anybody that thinks they are getting the same issue can you please make me aware of it so that I can see whether this is an isolated issue or a wide scale one.

Please ensure you check the following before reporting the issue:
* Ensure that in your "User CP" you have the "Receive emails from the forum" ticked.
* Ensure your email address isn't blocking the emails, this is specially the case with AOL email addresses.
* Check your "junk email" folder just in case it has ended up in there by error.

Do let me know if you have been getting any issues,

Thanks
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Old 16-08-2006, 02:13 PM   #2 (permalink)
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i am getting the emails just 30-60 minutes after theyre posted in the forum
Maybe thats normal i dont know
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Old 16-08-2006, 02:15 PM   #3 (permalink)
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Quote:
Originally Posted by bennetts
i am getting the emails just 30-60 minutes after theyre posted in the forum
Maybe thats normal i dont know
Might depend on what settings you have in your email client(outlook etc??) you can change the settings of when to check for new emails. The default is 30mins!


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Old 16-08-2006, 02:16 PM   #4 (permalink)
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hi with every other email i recieve they show up straight away
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Old 16-08-2006, 03:18 PM   #5 (permalink)
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Ant, arte the e-mails you sending me 'Bouncing'?
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Old 16-08-2006, 03:19 PM   #6 (permalink)
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Who is this site hosted with Anthony?

They will be able to check their mail queue and tell you if messages are failing and what is causing it.
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Old 16-08-2006, 03:22 PM   #7 (permalink)
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The domain is pointing to Uvex-Media....
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Old 16-08-2006, 03:24 PM   #8 (permalink)
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Quote:
Originally Posted by wragge11
The domain is pointing to Uvex-Media....
I was hinting more towards Anthony contacting them and asking them to check the mail queue and webmaster account for bounced messages.
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Old 16-08-2006, 04:27 PM   #9 (permalink)
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I'll get in touch with our server provider.

Having said that, yesterday when the August Newsletter was dispatched over 4000 emails had to be sent out to members so I highly doubt every single one would have got through? I'm not sure what % email dispatches are these days.

I'll check my logs and get in touch with my host.
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Old 16-08-2006, 04:32 PM   #10 (permalink)
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Only email i get is the newsletter . don't want reply notices anyway .
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