The Wholesale Forums

[bal]

Hello

I am a seller on amazon germany and on the 30th august I initiated a payment from my amazon account to my english bank account. After I sent the transfer I got an email from them saying they can only send transfers to german banks and they told me to wait for the money to bounce back.

After 2 weeks I contacted them saying the money hasnt bounced back. They replied saying they have opened an investigation and it will take 2 weeks.

2 weeks later (today) I contacted them asking what their investigation has found and they replied saying I have to wait longer and they dont know how much longer it will take

The transfer was for £2000 and im just starting my small business so this is alot of money to me.

Does anyone know if there Is anyone who I can contact?

I dont think a large well established business like amazon will just take my money but it is very alarming that they are telling me to wait indefinately.

any help/advice is much appreciated

Bal
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[Xanxicar]

best solution is to sell on amazon.co.uk(i know its very competitve).. this way u wont have any problems.


regards

[BillyA]

Contact the higher-ups at your bank. If you still don't get a resolution, contact a lawyer.

[anotheruser]

There is an audit trail for any electronic banking transaction, which is why it beats cheques in the post hands down. The trouble is, getting the banks to invoke it when necessary. It is time consuming and can be expensive for them. But it is their responsibility.

As BillyA says, contact your own bank and ask them to start the ball rolling. It's a good idea to contact Amazon first and ask them which bank they initiated the transaction with along with any relevant details they can offer, telling them of your intentions (it may spur them to get their fingers out). The more, and the more accurate, information you can give your bank, the easier it makes it for them to chase it through for you.

A month is a preposterously long time for an electronic money movement to get stuck. I'd have been way up the Amazon chain of command by now and demanding to speak directly to their bank. Two weeks, frankly, is a b****y joke. Two hours, more like.

[NorthyImports]

amazon ****** up on loads of accastions cuz i lost abot five grand wid them after a bought and sold on amazon uk wid my cc

[denislbg]

Yes, maybe they won't take your money ,but it wast your time and bring much troubles to you . Some problems on paypal also , I read some bad news about paypal , so I give up use Papal now , I still consider use T/T (Company Account) , this is more safer .