Quote:
Originally Posted by nathanuk
I think OP should sticky this.. i also found it very usefull, I have to say Ebay and Paypal i have never had a problem with them i think there great and so is there customer service.
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My goodness, Nathan, you must NEVER have had to go through their complaints procedure.
Like, for instance, when your account gets blocked because some scammer decides to claim he didn't receive goods and they believe his word over your proof of postage etc etc !
I've found Ebay & PayPal, over the years, to be the most unhelpful (automated standard responses) uninterested and untouchable companies I've ever had the misfortune of having a complaint with. I thought ScottishPower was bad!! Unlike power companies they really are a law unto themselves - Consumer Direct won't look at a complaint about them, neither will Trading Standards, OFT, FSA or the Police! believe me... I've been at that stage in the past!
This list is very useful, although (touch wood) I'm planning to avoid having to use them.