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Old 05-11-2009, 03:19 PM   #1
edcruise
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Unhappy www.Discountfreight.co.uk is a scam?

Hey guys,

i recently just used www.discountfreight.co.uk, they looked really trustworthy.
So i selected a 20kg box 120cm and paid about 150 pound with insurance. it is to be sent to Singapore.

it has been more than 15 days since i paid but they have not collected the box yet.
they do not answer their email (i emailed them 5 times), and their call goes to a calling centre and that is of no use.

i found alot of complain from discountfreight Australia, which you can see from here http://discountfreight.wordpress.com/about/

it seems that they have other similar business under the same name.
Quote:
Most of us know the webpages www. discountfreight .com.au or globalps .com.au. These webpages as well as the list following this are all owned by the same company Ozepost Pty Ltd.

lightentheload .com.au
ezishipping .com.au
ozdiscountfreight .com.au
BoomerangShipping .com.au
BakPakFreight .com.au
mysurplusbaggage .com.au
Ozepost .com.au
Global Postal Solution
checkinbaggage .com.au
budgetfreight .com.au
easyshipping .com.au
globalps .com.au/nomads
discountfreightonline .com
The one in UK is:
Email freightinfo@discountfreight.co.uk
Phone 0121 288 4380
Address 60 Roman Way
Stokes Bishop
Bristol BS9 1SS


anyone used this service before?
it seems they do not care after taking the money.

what should i do now? or anyone who know the people in charge so that i can call them up to settle it. it might be poor customer service but i hope if i can speak to the person in charge everything will be cleared up.

thx~

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Old 05-11-2009, 08:49 PM   #2
blaze
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Default Re: www.Discountfreight.co.uk is a scam?

how did you pay? creditcard, paypal, bank transfer ?

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Old 06-11-2009, 04:21 AM   #3
edcruise
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Default Re: www.Discountfreight.co.uk is a scam?

i used debit card. so its just like a bank transfer

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Old 07-11-2009, 09:23 AM   #4
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Default Re: www.Discountfreight.co.uk is a scam?

Will be very difficult to get your money back then. Always use credit cards for online purchases/transactions of any value.

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Old 08-11-2009, 01:31 AM   #5
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Default Re: www.Discountfreight.co.uk is a scam?

Quote:
Originally Posted by edcruise View Post
i used debit card. so its just like a bank transfer
If you used a Visa debit card you will be able to complain to the card issuer. Switch/Maestro you don't have such ability.

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Old 08-11-2009, 05:56 AM   #6
edcruise
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Default Re: www.Discountfreight.co.uk is a scam?

yea i'm going to claim a chargeback. hope it works out well.

thx guys~

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