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Old 05-11-2009, 12:11 PM   #1
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Default Payment Gateway Help..

I am with RBS for business banking and they are associated, and or run Worldpay, this is something that is going to be vital for our website.

I tried applying for Sagepay but gave up after they mentioned a 'merchant account number' as i didn't have one, they also wanted me to apply with someone called The Bank of Scotland, didn't even know what that was for and if it was worth the form filling in or just more junk..

Anyhow, I called RBS and the snotty lady there said that they can't sort me out with one as i need trading history of at least 6 months, i had previously explained that i was new to trading/business/selling which should have prompted her to assume i have NO history.

I'm a little bit stuck now, i don't like the thought of just accepting PayPal and Bank Transfer etc, we want to show our legitamacy and give customers piece of mind when paying, i set up a business account for this exact purpose.

Any advice or help?

Thanks guys.

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Old 05-11-2009, 12:19 PM   #2
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Default Re: Payment Gateway Help..

Quote:
Originally Posted by x_Emily_x View Post
I am with RBS for business banking and they are associated, and or run Worldpay, this is something that is going to be vital for our website.

I tried applying for Sagepay but gave up after they mentioned a 'merchant account number' as i didn't have one, they also wanted me to apply with someone called The Bank of Scotland, didn't even know what that was for and if it was worth the form filling in or just more junk..

Anyhow, I called RBS and the snotty lady there said that they can't sort me out with one as i need trading history of at least 6 months, i had previously explained that i was new to trading/business/selling which should have prompted her to assume i have NO history.

I'm a little bit stuck now, i don't like the thought of just accepting PayPal and Bank Transfer etc, we want to show our legitamacy and give customers piece of mind when paying, i set up a business account for this exact purpose.

Any advice or help?

Thanks guys.
Try the FSB or Retail merchant services both will charge a Yearly fee but will give you a merchant account with very good rates.

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Old 05-11-2009, 12:36 PM   #3
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Default Re: Payment Gateway Help..

Thank you..

http://www.rbsworldpay.com/products/...inessplus&c=UK £75 set up fee.. Is that normal?

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Old 05-11-2009, 02:09 PM   #4
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Default Re: Payment Gateway Help..

Yes, a set up fee is normal, but like PCDropship said it might be worth joining someone like the FSB.

When we first set up our merchant account it worked out a hell of a lot cheaper to join the FSB and get unlimited FREE merchant numbers than to just set up a merchant account on its own. You also get quite a few other benifits such as legal advice ect

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Old 05-11-2009, 02:16 PM   #5
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Default Re: Payment Gateway Help..

High St banks won't just give online merchant accounts to new traders, they will want evidence of trading, will probably want to visit where the goods are held, will want to know some sort of transaction history/forecast - it's all to do with protecting consumers as they can't just be held responsible for letting anyone trade online taking CC payments.

I bank with RBS and use Streamline for online payments - which they recommended. You'll need to pay a fee to get a merchant account set up and then the associated online, account/transaction charges which will depend on your 'spend' with them.

You are honestly better off just using PayPal whilst you get started

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Old 05-11-2009, 02:22 PM   #6
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Default Re: Payment Gateway Help..

FSB would be the way togo....free Legal advice and sometimes cover is worth the subscription.....!

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Old 05-11-2009, 02:23 PM   #7
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Default Re: Payment Gateway Help..

I wouldnt use Paypal though! they are vultures!!!! Fees are way to high, Streamline is a good option...

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Old 05-11-2009, 02:42 PM   #8
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Default Re: Payment Gateway Help..

I wouldn't advise using paypal for such high payments like you will be receiving....

Im thinking of scrapping it for Premier after our chargeback yesterday.

We use Streamline in store so im guessing that can be set up on line

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Old 05-11-2009, 03:44 PM   #9
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Default Re: Payment Gateway Help..

I wouldn't ever promote PayPal either but in this case I'm not sure what other options there are TBH.

There's been a huge crackdown on taking card payments online with PCI/DSS compliance etc. they don't just hand accounts to anyone these days.

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Old 06-11-2009, 03:48 PM   #10
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Default Re: Payment Gateway Help..

Im also looking for other options so that customers can use their credit/debit card to pay for goods online.

HSBC want 12 months trading history.

Any other good choices for startups?

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