Robert,
Please place an order with us, then - regularly make money in one of the most competitive and cut-throat industries you can enter on the forum, be supplied same day (within 15 minutes) on our most popular product at the lowest price in the EU, and have the best support possible when things go wrong at client end, as well as assistance in setting up from scratch. Then you can make a judgement on us.
Could you please let everyone here at the forum know the extent of our relationship? As far as I'm concerned, from the 2nd of July, through to the 13th of July I provided you with advice on the following:
A digital delivery database
A PHP coded website
The best and most secure way to deal online with XBLive and Warcraft
SSL and ecommerce solutions
Advice on freelancers and off-the-shelf products
VAT advice, and information on how to pay as little as possible
After you had to wait 3-4 days for me to get back to you (about web design and how you could do it cheaply) you complained. Did I write you off? No, I actually continued to advise you on web design & pay monthly software for digital delivery.
I work up to 18 hours a day, as does Katie, and I still found time to assist you, and all of our clients. It's what we do. If things go nips up - again, we're there sorting it out, not ignoring the problems. I can provide details of many, many people who would testify to my integrity. This was an isolated problem.
You have not spent a penny with us, and yet I continued to offer my advice (for 10 days) and would still do so, because I believe in helping people out, that maybe one day it's returned, or we get some sort of relationship from it. I am not getting out of my pram on this one, I just want you to have a little paradigm shift if possible.
Last edited by markbyrne; 17-08-2009 at 02:31 PM.