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Old 08-10-2009, 09:46 PM   #1
Jaybone
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Smile Can I just say that Ian at Hardware Heroes is a star!

that Ian at Hardware Heroes is a bloody star!

I've been having all kinds of problems with bank transfers and customer returns (and often my own stupid **** ups!) over the last week and Ian has absolutely bent over backwards to help me out. In fact, Ian regularly goes well beyond the call of duty to keep my store running and keep the orders fulfilled - so much so that my level of orders is steadily increasing partly due to word spreading of the speedy and reliable shipping and quick answers to questions - which is mostly down to Hardware Heroes.

Don't want to go too wild but thought it was definitely worth a mention on the forum. HH gets my vote for No1 dropshipper.

Thanks Ian!


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Old 08-10-2009, 09:49 PM   #2
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Default re: Can I just say that Ian at Hardware Heroes is a star!

Guess thats why he is member of the month

Nice one Ian, good to see you bringing the downer on dropshippers back up

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Old 08-10-2009, 09:59 PM   #3
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Default re: Can I just say that Ian at Hardware Heroes is a star!

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Guess thats why he is member of the month

Nice one Ian, good to see you bringing the downer on dropshippers back up
Absolutely true

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Old 08-10-2009, 10:41 PM   #4
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Default re: Can I just say that Ian at Hardware Heroes is a star!

Much needed lets keep it positive guys...

Xmas is comming and lots of £££ to be made..

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Old 08-10-2009, 10:56 PM   #5
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Default re: Can I just say that Ian at Hardware Heroes is a star!

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Originally Posted by Tracy View Post
Guess thats why he is member of the month

Nice one Ian, good to see you bringing the downer on dropshippers back up
Agreeeeeeeeeeed

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Old 08-10-2009, 11:00 PM   #6
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Default re: Can I just say that Ian at Hardware Heroes is a star!

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Much needed lets keep it positive guys...

Xmas is comming and lots of £££ to be made..

Your so positive, thats 2 threads in a row now!!

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Old 08-10-2009, 11:22 PM   #7
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Default re: Can I just say that Ian at Hardware Heroes is a star!

Quote:
Originally Posted by Tracy View Post
Your so positive, thats 2 threads in a row now!!

Thanks Tracey, the thing is we can all see you guys working your buts off, and 90% of the threads are negative about it all.

I know their is a few people not doing so well at the moment, but It's really getting to me the tarring with the same brush thing.

Ian is a fantastic axample, he is a great friend, though a little on the short side.lol..


I can tangibly see the effort and money he puts in every day to his company.

And I know you guys all do as well.

My worrie is TWF hits google so fast that all the bad threads will be seen exclusivly.

Thats why trying to keep it positive!!! Yeeeeeee

Lets get back on track and deal with the good, as I say there is a shed load of cash for us all to make in the comming months.

"Why would we not want to be part of that"

Thanks Tracey it's good to know someone is picking up on it, it's ok to be positive about things, even in adversity..


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Old 08-10-2009, 11:28 PM   #8
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Default re: Can I just say that Ian at Hardware Heroes is a star!

So right

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Old 08-10-2009, 11:43 PM   #9
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Default re: Can I just say that Ian at Hardware Heroes is a star!

Thanks mate - got me wellin up here.

As you know, I do my best - hopefully, its always good enough.

the public are a demanding lot and its never easy building a business in good times, let alone a recession. Good customer service is something we can all use to our advantage though!

ian


Quote:
Originally Posted by Jaybone View Post
that Ian at Hardware Heroes is a bloody star!

I've been having all kinds of problems with bank transfers and customer returns (and often my own stupid **** ups!) over the last week and Ian has absolutely bent over backwards to help me out. In fact, Ian regularly goes well beyond the call of duty to keep my store running and keep the orders fulfilled - so much so that my level of orders is steadily increasing partly due to word spreading of the speedy and reliable shipping and quick answers to questions - which is mostly down to Hardware Heroes.

Don't want to go too wild but thought it was definitely worth a mention on the forum. HH gets my vote for No1 dropshipper.

Thanks Ian!


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Old 09-10-2009, 12:23 AM   #10
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Default re: Can I just say that Ian at Hardware Heroes is a star!

Well can I just say since it's all going well.

You know the wifes car??





oops..

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