Hi not sure this should go into bad supplier as the site has lots of random factories and lone sellers,please move thread if its in the wrong place

but im having problems with someone, I recived my order and half of its damaged i have photographed this and sent it to the person but they are just playing dumb and trys to fob me off. Do i have any legs to stand on as i hear that paypal and dhgate normally always see the the sellers favour (as ive seen in a lot of neg feedback)
Is there anything i can do?
Thanks