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Unable to pay order on Aliexpress

Discussion in 'eBay, Amazon & Online Marketplaces' started by JermaineR8, Oct 11, 2012.

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  1. JermaineR8

    JermaineR8

    Joined:
    Oct 18, 2009
    Messages:
    1,374
    Today I placed an order but for the first time I am unable to pay for it

    Tried making payment with the Business credit card

    This is the error:
    Sorry, your payment was not successful!

    No money has been deducted.
    Reason:
    Secure check failed.
    Solution:
    • Please make sure your card has been authorized with 3-D Secure Authentication.
    • Please try again with 3-D Secure Authentication.
    • Please contact the bank or agency that issued your card.
    • If you have a VISA card, Click here to learn about 3-D Secure for VISA.
    • If you have a Master card, Click here to learn about the MasterCard® SecureCode™.
    So I called the bank, card is not blocked, funds are available and we even set up a new secure check password. They don't know why it's not going through, I have emailed AliExpress because no one is online at the moment to speak to so will have to wait to see what they say.

    So I wondered if anyone else has had this issue or a similar one recently?
  2. JermaineR8

    JermaineR8

    Joined:
    Oct 18, 2009
    Messages:
    1,374
    Now I see on the payment page just underneath where you type your card number it says:

    "We currently cannot process business/commercial cards or charge cards."

    Sigh.. Since when did this happen? I have used this card before
  3. JermaineR8

    JermaineR8

    Joined:
    Oct 18, 2009
    Messages:
    1,374
    Supplier said I can pay using Western Union,

    Does anyone know if you can use a Business credit card for this? Never used WU before
  4. electronical

    electronical

    Joined:
    Jul 20, 2011
    Messages:
    1,281
    It's happened to me once in the past before and then the funds got 'frozen' and held by them. Luckily released after a few hours.

    If they stop taking cards no one would use the website, so doubt that's happening.
  5. JermaineR8

    JermaineR8

    Joined:
    Oct 18, 2009
    Messages:
    1,374
    They no longer accept Business credit cards,

    Eva:(2012-10-15 09:15:41)
    To pay for your order successfully by credit card:
    1. Please use Visa or MasterCard credit cards. The following types of credit cards are currently NOT accepted: charge cards, business/commercial cards, Visa or MasterCard debit card.
    2. Have an active 3-D Security Code (Verified by Visa or MasterCard Security Code). Please note that this is NOT the short numeric code printed on the back of the card.
    3. Make sure that you enter all your credit card and verification information correctly when making payment.

    http://community.aliexpress.com/thr...ng-business-credit-cards?highlight=commercial

    http://community.aliexpress.com/threads/62095-Cannot-contact-Aliexpress?highlight=business card
  6. Dean

    Dean

    Joined:
    May 22, 2008
    Messages:
    7,891
    I used a business debit card with WU last week with no problems. Not sure about credit cards though.

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