Alerts When Tagged

Discussion in 'Forum Support & Feedback' started by Import Expert, Mar 1, 2017.

  1. Import Expert

    Import Expert

    Joined:
    Oct 6, 2011
    Messages:
    3,412
    Hi Folks,

    I have all my alert boxes tagged in my settings, which I receive an email for when someone replies to a thread I've created, commented on, or are watching. However I don't get any email alert when I am tagged in a comment?

    Would be useful. Is this a glitch or functionality that could be added?

    Thanks,
    D.
  2. Cody

    Cody

    Joined:
    Feb 17, 2016
    Messages:
    1,488
    Hi,

    Thanks for letting us know.

    This does seem to be a glitch at the moment, and is even happening for myself. The system is meant to send an email alert.

    We are looking into it and will hopefully sort it very soon.

    Keep us updated!

    Thanks
    Import Expert likes this.
  3. Erik

    Erik

    Joined:
    Sep 26, 2012
    Messages:
    2,710
    Hey Darren,

    Just updating, this seems to be not a bug, but is just essentially not a part of the core function of the forum. The tag only indeed sends an alert within the forums, but is not sending an email. Probably to avoid getting spammed by the forums itself.

    Nevertheless, we'll likely get this one sorted. Have a dev work on this and add the feature once we do the forum upgrade ;)
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