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AliExpress mind games...

Discussion in 'Bad Supplier Experiences' started by Emre Oguzhan, Apr 17, 2020.

  1. Emre Oguzhan

    Emre Oguzhan

    Joined:
    Apr 17, 2020
    Messages:
    1
    I really disappointed with the system I was thinking that it is a good platform.. i ordered for some products from seller which I confirm with him before ordering is it in stock.i order later that so the seller start to saying ohh we don't have stock really pissed off. I was explaining him didn't I asked you about stock. No answer only answer because of Corona... What did Corona ate ur stocks over 5000 pcs. Only suggestion from him refund or change the product. I explained him I need the product. Than the funny part coming I talked with custom support part 5 times for each time they told me we talked with seller he will fullfil but he needs more time so I waited now more than 2 months but the seller saying same and the custom support system not taking me respectful cannot access to agents..
    What the seller did he put fake tracking code now and pushing me to open a dispute to make a refund by force... Which is time lost doesn't have a value plus I need that item also.. so my experience with AliExpress I don't think there is good seller in that platform anymore that is 2. Time happened. At first I said okay can be but now I am not accepting.. and site itself not helping as well..
    China Law & Business likes this.
  2. Guangdong AGOGE

    Guangdong AGOGE

    Joined:
    Apr 13, 2020
    Messages:
    7
    Good day, Erme.

    I can help your problem next time. As AliExpress is mainly Chinese owned web page there might be some difficulties. We are fully certified and foreign owned company located in China. Were are working with hundreds of only certified manufacturers. Please feel free to contact me: sergegryn@yahoo.com or let me know how can I contact you ? I'd be glad to help you with ordering goods you want and assure the safety of every deal we do.

    Regards,

    Serge
  3. China Law & Business

    China Law & Business

    Joined:
    Jun 4, 2020
    Messages:
    6
    Hi, Emre

    I suppose maybe I can offer this help to you. But I need a bit more details about this case. We can talk about this specifically and see if we can find out a solution to solve this. We are a law firm dedicating to solve international trade disputes.

    Best,
    Jack
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