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Brandsdistribution.com = Scam

Discussion in 'Bad Supplier Experiences' started by SergejWHS, Sep 2, 2019.

  1. SergejWHS


    Sep 2, 2019
    I'm a new member on this forum and I just wanted to share my experience with Brandsdistribution.com.
    I have never experienced the worst customer service in my life. I had ordered items for around 2,000€ and once I received my order, the majority of the items were used and had defects on it. They had also shipped items that I never ordered from different brands.
    I have emailed them over 10 times about trying to find a solution and they never answer back. I have tried calling them and I just receive disrespectful answers from the lady working there. She told me to stop calling and if I didn't like the order that I should stop purchasing from them. :astonished::astonished::astonished:.
    I should have researched the company before placing my order because they have terrible reviews online. Just check what other customers are saying about them on Trustpilot. I trusted them because of the nice design they have on the site which made it look more serious.

    I'm waiting to receive an answer from paypal about the dispute I have opened, but I don't really have high hopes of receiving the money back.

    I just wanted to share my experience so that no one else has the same experience as I had. This company should be reported and everyone that had the same experience with them should share their thoughts online so that no more honest people need to get scammed.
  2. Carlson


    Nov 11, 2019
    Sorry to hear that experience you have, and thanks for the reminder. As a wholesale supplier, i really feels this is crazy, but also there must be some kind of E-COMMERCE court who can handle such kind of international business cases. Good for protect the reputation of other suppliers, and more important they can judge and get the money back for the customers.
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