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EMS Awaiting Customs Clearance

Discussion in 'Import & Export' started by humblebee, Oct 28, 2017.

  1. humblebee

    humblebee

    Joined:
    Oct 28, 2017
    Messages:
    4
    I recently had an item shipped from Japan which seems to be stuck in customs since Thursday night.

    26/10/2017 21:57 International Hub Awaiting Customs clearance
    26/10/2017 21:51 International Hub Arrived in the UK
    24/10/2017 19: 30 Despatched to the UK
    24/10/2017 12:11Prepared for despatch to the UK

    My question is do customs work weekends, and with Halloween just around the corner is that going to delay it further?

    Just want my parcel :(
  2. humblebee

    humblebee

    Joined:
    Oct 28, 2017
    Messages:
    4
    Got an update.

    29/10/2017 13:56 International Hub Customs charges raised

    I phoned up Parcel Force international to get an update, she said it's waiting to leave.

    I asked do they know my customs charges yet and she said, can't remember the exact figure but it was just under £27, will this include their £13.50 or shall I expect to add that on to the figure she gave me?

    I do intend to go and collect and pay in person as soon as it arrives at my local depo.
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