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Exports via DHL using CHIEF - Ricardo/Blujay

Discussion in 'E-Commerce and Online Selling' started by neeraj shah, Jun 3, 2020.

  1. neeraj shah

    neeraj shah

    Joined:
    Jun 3, 2020
    Messages:
    1
    Hi

    Does anyone use DHL for exports? We sell to retail and online and recently we have started started selling online so all exports are declared via CHIEF and all our files are automated txt files.

    When we get a CHIEF reply our other couriers use the part number with the DUCR which is always 001/002/003 so we get an arrival message. DHL say they can't use the part number even though they have a box for a part number so at the moment all exports with DHL are going as free circulation.

    Thanks
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