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Looking for multi channel software

Discussion in 'Online Marketplaces - eBay, Amazon, Etsy and more' started by Lady-K, Aug 17, 2014.

  1. Lady-K

    Lady-K

    Joined:
    Nov 4, 2012
    Messages:
    63
    I'm currently looking for multi channel software which can do the following across a website, ebay, and amazon:

    * Stock syncing - coordinating my inventory across all of my channels, so that when a product sells on one channel, all other channels are updated to show the change in available stock level.
    * Listing - when I list a new product, I only enter the information once and then sync it to all channels.
    * Stock control management - a record of total stock levels, product skus and barcodes for each product.

    I currently have ebay and amazon shops and will be looking in to opening a website in the future. At the moment I'm having to divide my stock between each shop which can be confusing when it is products with different variations. At the moment all of my product data and stock levels are kept in a spreadsheet which I have to update manually at the end of the day. Multi channel software should make this whole process easier for me.

    If you have any experience with any multi channel software, I'd love to hear what you thought of them. What did you think of the software, the customer service, and the price?
  2. spainbox

    spainbox

    Joined:
    Aug 5, 2014
    Messages:
    8
    Try Linnworks or veeqo
  3. psxgamer

    psxgamer

    Joined:
    Jul 14, 2009
    Messages:
    3,466
    Several options. Magnto has M2E pro to inteegrate your website with Ebay/Amazon. Opencart has Open Bay pro. Magento is more complicated to use and will be more expensivee to host. Open Bay pro requires a monthly subscription fee.
  4. DolphinX

    DolphinX

    Joined:
    Apr 2, 2014
    Messages:
    51
    I'd recommend Linnworks - depending on the number of products you have and whether you can live with the hourly sync, you can try the free Express version and see how you get on with it.

    Personally I couldn't imagine working without it and whilst it is a bit of a learning curve, you do get used to it.
    Charlie McBroom likes this.
  5. Charlie McBroom

    Charlie McBroom

    Joined:
    Jul 29, 2014
    Messages:
    22
    Hi Lady K

    Give Linnworks a go - it links with eBay, Amazon and about 30+ other platforms.

    It has a built in listing tool that lists in bulk to eBay, Amazon, Magento and Bigcommerce.

    If you have under 200 different items then they have a free version called Express or if you wanted to try the full features out and have live tech support then they offer a 30 day free trial.

    It can also link to your couriers, saving you having to copy and paste shipping information from ebay to your couriers site for example.

    Any questions please fir them my way!

    Charlie McBroom
    Ecommerce Specialist
    @McEcommerce
  6. Nick-D

    Nick-D

    Joined:
    Oct 29, 2005
    Messages:
    4,847

    ^^

    This guy works for Linnworks so take everything he says with a pinch of salt when he says "they"
    Charlie McBroom likes this.
  7. Charlie McBroom

    Charlie McBroom

    Joined:
    Jul 29, 2014
    Messages:
    22
    Nick D is right, I currently work for Linnworks (as you can see in my profile image) but I have used it in my previous jobs too (Biased professionally and from previous experience too :p )

    If you are using Open Cart or Magento then I would say give Open Bay Pro or M2E Pro a go - I've used M2E Pro before (which I found good on the startup) and PSXGamer is a really great guy and knows a lot about OpenCart.

    Again it really depends on your business needs, what channels you are planning to sell on, if you want a basic stock system or an all in one solution.

    At the end of the day, Linnworks offers a totally free version for start ups or for you just to try it out.

    But if you want my totally unbiased opinion - write down exactly what your business needs are think about the following criteria:

    • How many channels you sell on
    • How many SKU's (individual items you have)
    • If you want to set a system up yourself or get someone to do it
    • How your order processing works (From picking to dispatching)
    • and most important - budget.

    Rule of thumb is that these systems are meant to save you employing someone extra and make life easier.
    Once you got this down, do your research, call these companies (beware of the salesman though) and ask people on Forums like this one.

    All the best,
    Charlie McBroom
    Ecommerce Specialist
    @McEcommerce
  8. repislike

    repislike

    Joined:
    Feb 19, 2015
    Messages:
    9
    Hi there ,
    I work for Veeqo:
    * Veeqo can do : Stock syncing - coordinating my inventory across all of my channels, so that when a product sells on one channel, all other channels are updated to show the change in available stock level.
    * Veeqo can do Listing - when I list a new product, I only enter the information once and then sync it to all channels.
    * Veeqo can do Stock control management- a record of total stock levels, product skus and barcodes for each product.

    Kindly have a look.
  9. Flippinsweet|Danny

    Flippinsweet|Danny

    Joined:
    Nov 16, 2011
    Messages:
    194
    +1 for Veeqo from me, I switched from Linnworks and can't praise veeqo enough. The most user friendly multi channel software i have used to date.

    ( I have no affiliation what so ever by the way :D )
    repislike likes this.
  10. Lady-K

    Lady-K

    Joined:
    Nov 4, 2012
    Messages:
    63
    I ended up going for Linnworks. I like it but there are a few small things that could be improved. Overall it has made things a lot easier for me regarding stock management.
    Linn Systems likes this.
  11. ULAK

    ULAK

    Joined:
    Apr 30, 2015
    Messages:
    115
    Sorry late to the party, but I will share what I use in case others are interested

    Channeladvisor http://www.channeladvisor.com/

    Pros - Biggest provider (publicly owned) with connections to most of the best worldwide 3rd party seller platforms. Good service. Easy use once you get use to it, with great stock management options and templates to push optimized data wherever you want (imagine excel and you get the jist). It also has a very nice backend user interface that lets you manage all your sales channels from one place.

    Cons - EXPENSIVE (worth it if you are well established and wanting to expand), but WOW not for smaller sellers IMO)! Only compatible website ecommerce platforms are bigcommerce and shopify which is quite annoying if that is not your bag (and since I am in the middle of a website creation project it is since I prefer Magento)

    Done shilling Channeladvsor now. Wish they would pay me 50p for service rendered :p

    Cheers
  12. sam81

    sam81

    Joined:
    May 8, 2012
    Messages:
    184
    Have you got any problems ? Can I ask which platform are you using and how many sku you have please?

    We are try using it from one month, but still not sorted all with stock working right, we have some problem with ebay.
    Last edited: May 20, 2015
  13. Martin_uk

    Martin_uk

    Joined:
    May 29, 2015
    Messages:
    7
    Hi

    Stay away from Linnworks. We had them for three months and finally cancelled contract. Nightmare. Linnworks closed many our listings with very high sold history ( 1-2 years active listings)
  14. Dean

    Dean

    Joined:
    May 22, 2008
    Messages:
    9,437
    That's quite an unfair blanket comment to be fair. A lot of the time these things happen because of the way you have configured something.

    I've been using Linnworks for over 2 years now and yes there have been problems and issues along the way but overall it's a very good piece of software. It can be very involved and complicated because it's so big but a lot of problems are caused by users. And yes I've caused a fair few issues myself by not setting things up correctly.
    Linn Systems likes this.
  15. spify

    spify

    Joined:
    Sep 15, 2020
    Messages:
    5
    Hi!
    I highly recommend Shopify. It is well-known for its amazing multi-channel retail capabilities. Shopify offers seamless multi-channel eCommerce integration with Amazon, one of the largest marketplaces on the Internet
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