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[PDF] International Retail Delivery Report 2012

Discussion in 'Logistics - Payment & Shipping' started by Lace, Nov 19, 2012.

  1. Lace

    Lace Retired Moderator

    Joined:
    Mar 21, 2011
    Messages:
    2,057
    If you are offering overseas delivery or are planning to, then put your reading glasses on. The International Delivery Report from micros benchmarks the online shopping experience that UK retailers provide to overseas customers. According to Royal Mail who sponsored this report, 62% of retailers are now offering overseas delivery and that they are fully expecting this number to increase with more retailers turning to overseas market in order to grow.

    [​IMG]


    Key takeaways from this report:

    1. 12 Tips and key findings on offering overseas delivery
    2. Customer care preferences
    3. Delivery lead times, payment methods and refunds
    4. Providing shipping information on your website

    And many more. The report is rich with statistics that online retailers can relate to and infer strategies from. You can download the free report here.
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