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Selling rules... due an update?

Discussion in 'Forum Support & Feedback' started by Michael, Mar 15, 2011.

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  1. mgroadster

    mgroadster Banned Member

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    When you rent a flat/house etc the letting agent takes a deposit against damage to the property should the renter do one leaving bills. Anthony could ask for a deposit geared to a max value the advertiser is allowed to sell, therefore deterring tossers. The money could be retained in an interest acct where the advertiser benefits when their subscription ends with no claims. If you advertise as a wholesaler and you haven't got say 2k to deposit, then you aint a wholesaler but a bedroom frigger.:D
  2. Michael

    Michael

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    Is it me or does there seem to be loads of new adverts over the past week that have nothing but....

    xxxx for sale, please contact or leave email address if interested.
  3. mdsltd

    mdsltd

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    Yes you are 100% correct. It would appear the advertising template policy isnt enforced as throughly as it should be!
  4. Anthony

    Anthony

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    I'll make a point of mentioning internally that we must review these ASAP.

    If you do spot any in particular, please do report them, we always follow-up with the advertisers concerned. Repeat offenders will start to receive suspensions.

    In other news, we do have an initial specification for our marketplace template. It's been handed over to Rob & Antonio here in our development team to progress toward BETA.

    Another exciting modification coming is that we're working on removing from public view posts/threads that are reported by members, until such time that they are reviewed and action is taken by a moderator. This puts the power of moderation into the hands of our members and in essence, should allow us to cover greater ground from a review/moderation stand-point.

    Currently, when a member reports a post, a notification is sent to our team that a post/thread has been reported and we are prompted to review and take action. With this new feature, the post would automatically be removed and placed into a filtered/non-publicly visible state and then be reviewed by a member of the team as soon as feasible. The obvious benefits here are that on those occasions where a member of the team is not online (especially late evening or weekends), the community will moderate itself in a small way. That's the idea, anyway!

    It goes without saying that there will be limitations on who will have access to this, it wouldn't be wise to give everyone such reporting power, but our senior members will certainly be the first people with the ability to trial the feature and provide feedback.

    Cheers.
  5. Michael

    Michael

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    That sounds great, would it remove the whole thread or just the post.... or possibly the whole thread if its post #1 and just the individual posts if any other number?


    Is it right for advertising threads to be removed for not using the template if said template isnt fully promoted and also very difficult to find at present?
  6. UKbuyer1

    UKbuyer1

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    Some excellent ideas there Anthony :welldone:
  7. Gerrit_Max

    Gerrit_Max

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    So in other words this one can be a prime example then,
    Original post is found here.

    And also,
    Original post is found here


    GMax.

    Ps Anthony, did you give the suggestion I made in my previous post any thought ?
  8. beacon hill

    beacon hill

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    Thanks Anthony

    Good post

    There is one guy here who sells a product I buy on a regular basis

    But because they continue to :
    Show no postage costs
    No prices on the thread
    Only prices are a download for mega large orders
    + contact us if you want a smaller order

    I will be placing an order, but because of their lack of info on their threads, I,ll be buying elsewhere
  9. ian_cannon

    ian_cannon

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    If they were paying customers most businesses would have to think about it.
  10. Pete

    Pete

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    Not to go off on another tangent, but WHY?

    Rearrange a store to suit one customer?
  11. ian_cannon

    ian_cannon

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    If that 1 customer was your biggest customer you would have to at least think about it...
    I know you were giving an example, however cant see moving some wine around your shop is going to hurt a lot if it means you're not going to be able to feed you're family.

    In business every customer is important....and you should try and accommodate their every whim if at all possible.
  12. Anthony

    Anthony

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    I admire the logic behind your thinking there, Michael.

    The application itself is about 90% of the way there and actually, it could be released, as it does perform the job we need it to. However, ever the perfectionist, I am pushing the guys a little harder before we do release it. I do think this feature will be rather ground breaking and go a long way to solving many of the problems we currently face with abuse of our terms.

    As we stand, if it is the first post of a thread that is reported, the whole thread goes. If it is a post within a thread, and the offending poster is not the thread starter, it will only remove that particular post and thus preserve the thread.

    The downsides is the way this is communicated to the community and specifically, the notifications that a member gets when they try to access a post/thread that has been removed from visibility. We have a notification for when a member attempts to access a thread that has been removed, that was relatively easy. The difficult part is with providing a notification for a post removed within a thread that still remains live. If people are wondering why this is an issue, it's because when you get an email notifying you of a new reply to a thread, you expect to see a reply, but if that reply has been removed from visibility, it will not show anything. We're trying to cover that gap by notifying the user that "yes, you've come to the right place, but what you're looking for has been removed, and here's why". It's the latter part that is proving a little more tricky, but I am sure we will get there....
  13. ZeeRocK

    ZeeRocK Banned Member

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    Well here's a suggestion when a post is removed by a Mod.

    Instead of just removing the post what if the Mod in Action after removing the post, post in that thread "comment/post removed for xxx reason"

    In this way the OP/other subscribers would get double notifications and latest being from the Mod, so it would solve the confusion, not to mention you won't have to re-invent the wheel LOL :welldone:
  14. Pete

    Pete

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    And in the process maybe piss off a dozen others who like things just as they are?

    And anyone with a shop using gondolas and end caps can tell you there is no such thing a "just moving things around". In fact, many pay for professional "plan-o-grams" where people who understand shopper habits and traffic lay out precise setups, including how many "fronts" are allocated to specific products.

    Shuffling things around in a retail store to suit the whims of one customer can bite you in the butt, big time.

    Find a grocery store anywhere in the world that doesn't have the milk in the farthest corner from the front door. They do it because it works at drawing people through the entire store for an item with limited shelf life. Sure, it would be convenient just inside the front door, with the bread and bananas, but your convenience is not their prime concern.
  15. Hugo

    Hugo

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    here is another suggestion:

    What if you could have a script that detected certain keywords such as for sale, email address etc in posts made that were outside the for sale and wanted section? and then it would flag that post for a mod review.

    Some people sign up here and 1st they say offer this xxxx contact (Email Hidden for Privacy). Maybe this can solve a lot of those problems?
  16. Michael

    Michael

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    Wouldnt that just be the same as it is now when the post is deleted by a mod?
  17. Dave

    Dave

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    Good idea Hugo.:welldone:
  18. mdsltd

    mdsltd

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    Another major problem is the amount of people who are happy to leave email addresses on this & other internet forums. This simply leaves members open to scammers, yet they still do it over & over again & come back to complain when they get scammed. The solution, who knows, remove all email addresses posted? Maybe the best answer!
  19. Pipehype

    Pipehype

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    That leaves the problem of members having to PM advertisers and inboxes filling on the big threads. It's a fairly easy remedied porblem I suppose though. Adding your email to a forum thread is ridiculous to start though I'm surprised people are still silly enough to do it because of the Spam alone...
  20. Michael

    Michael

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    Wouldnt it be easier for the advertiser to make their price/stock lists available via the post attachments feature and eliminating the need for people to leave email addresses all over the place?
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