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Should member who win auctions receive infraction for non paying

Discussion in 'Forum Support & Feedback' started by Hugo, Jul 17, 2011.

  1. PG

    PG

    Joined:
    Feb 2, 2011
    Messages:
    3,467
    I know what you mean.

    But if it is made a rule along with the others how can people complain? And to be honest if they do F@£k em', they broke the rules, they can deal with the consiquences!
  2. Ross

    Ross

    Joined:
    Aug 28, 2010
    Messages:
    1,241
    Yeah you are right.

    Perhaps instead of fully banning them, they could ban them from buying on the forum, Perhaps a thread of blacklisted non payers.
  3. Unitedtelcom

    Unitedtelcom

    Joined:
    Jun 13, 2010
    Messages:
    93

    What if there is a genuine reason - how do you differentiate between the ones that are just time wasting and the ones that have every intention of paying but due to something or other are unable to pay straight after? Like somebody said the moderators would be inundated with emails requesting reinstation.

    A points sytem would be better - then you (the supplier) has the option of not dealing with that buyer.
  4. fancydressqueen

    fancydressqueen

    Joined:
    Aug 24, 2009
    Messages:
    174
    Can we leave negative feedback for buyers on here like we used to be able to on eBay? That would be a massive help. I would want a +/- option with a comment box to explain that the buyer failed to pay. That way we as sellers could identify low quality buyers.
  5. PG

    PG

    Joined:
    Feb 2, 2011
    Messages:
    3,467
    It would be down to the seller to let the Admin know. So as a seller i can tell if someone genuinly has a problem
    And cant pay ( a polite email would let me know) once received i wouldnt ask admin to ban then. However rude, obnoxious buyers are quite obvious and should be banned perminately, as they bring no good to the forum, just cause aggro and stress!
  6. Dave

    Dave

    Joined:
    May 5, 2010
    Messages:
    3,809
    Shouldn`t make any difference.
    Maybe this should be added to the sites T&C, so anyone bidding knows what the terms are before they place a bid.
  7. Dave

    Dave

    Joined:
    May 5, 2010
    Messages:
    3,809
    This is supposed to be a business forum, there should be NO excuses - banned for life.
  8. Megahuman

    Megahuman

    Joined:
    Jun 26, 2011
    Messages:
    19
    I like the idea like ebay has where if you don't pay you get negative reviews. Maybe even a little comment area that the seller can say the reason why they gave the bad rating.
  9. fancydressqueen

    fancydressqueen

    Joined:
    Aug 24, 2009
    Messages:
    174
    That used to be the case, no longer is though. Sellers can't leave negative feedback anymore for anyone.
  10. Hugo

    Hugo

    Joined:
    Jun 19, 2010
    Messages:
    1,681
    Have to agree with Dave here, this is a business forums, people shouldn't get away with it just because they are 500 miles away in front of a computer. Sam rules as a real auction should apply.
  11. Michael

    Michael

    Joined:
    May 6, 2009
    Messages:
    11,523
    Of course not, I was only saying it as people seemed to be telling woes of eBay and going off track.
  12. PG

    PG

    Joined:
    Feb 2, 2011
    Messages:
    3,467
    7 days is plenty long enough to pay for something!

    I say "bring in the ban!"
  13. Dave

    Dave

    Joined:
    May 5, 2010
    Messages:
    3,809
    Ah, okay.
    I am very passionate about this, sorry.
  14. UKbuyer1

    UKbuyer1

    Joined:
    Oct 30, 2009
    Messages:
    8,313
    I can understand the frustration of advertisers on here, all that seems to appear in advertising threads is this immortal line:

    "I am very interested. Please email me more details <email here>"

    I really hate that phrase 'i'm very interested'. Not just interested, they are VERY interested. I guess the advertiser will email them more details (even though everything is on the listing in most cases) and I guess the sell through rate is very poor. Just timewasters with visions of granduer - and limited funds.

    I did think there was already something in place though - itrader feedback. Surely it is just a case of Hugo putting a negative, stating they did not pay after winning an auction?
  15. PG

    PG

    Joined:
    Feb 2, 2011
    Messages:
    3,467
    Yes the "I am very interested. Please email me more details <email here>" is very annoying!

    What more details do you need??? they are all in the thread!!!
  16. Hugo

    Hugo

    Joined:
    Jun 19, 2010
    Messages:
    1,681
    Hi Rick,

    I did think about iTrader, but to be honest I don,t think leaving negative feedback is good enough punishment.

    We pay to advertise on here, put in a lot of time and effort sending out emails and I think tougher actions should be applied to non payers.
  17. PG

    PG

    Joined:
    Feb 2, 2011
    Messages:
    3,467
    Agreed, my sell through rate on here must be below 30%... bearing in mind all the info is for all to see it should be 100%. if someone asks for any an invoice to be sent over you expect a sale... whereas only about 30% actually pay!

    VERY VERY FRUSTRATING!
  18. eAuction

    eAuction

    Joined:
    May 27, 2007
    Messages:
    2,865
    I think the "more info (Email Hidden for Privacy)" should be stopped

    What would be good for people with under 10 posts (who can't PM) is to be able to receive PM's and reply to them but not send them to just anyone before they reach the threshold.
  19. Hugo

    Hugo

    Joined:
    Jun 19, 2010
    Messages:
    1,681
    I Think the 10 posts PM rule is good. End of the day if people want to leave their email to get spammed then that's up to them. The forums ahve an email filter in the market place which is good.

    There is always the email option from a users profile so PM's 10 post isnt really an issue I think.

    I know as a forum welcoming new members and having more members is great - We will be at 100,000 members soon and that is great but also keeping the market place clean and free of time wasters should be a priority too.
  20. eAuction

    eAuction

    Joined:
    May 27, 2007
    Messages:
    2,865
    I'm not sure you totally read what I wrote - I mean the rule is still in place but they can receive and reply to PMs from sellers - stopping the need for email all together. Surely it's best to keep things on the forum? Maybe not.
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