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TWF In 2014

Discussion in 'Forum Support & Feedback' started by Jed, Dec 29, 2013.

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  1. jamhun

    jamhun

    Joined:
    Jan 14, 2005
    Messages:
    1,748
    Tried to read through the whole thread, but the old eyes would not stay open long enough. I have basically scanned through the thread so I may have missed some juicy bits.
    It is true that this forum is not what it used to be and we know that things must change in some shape or form over the years, but there is one thing that keeps coming back to me and that is the old saying "If it ain't broke, don't fix it".
    It looks to me that after the "merger" they tried to fix something that didn't need fixing. I can honestly say (and I have said this previously) I have never been in the marketplace since a few weeks after the "merger". I used to buy a fair bit from forum members in the marketplace, as I knew who they were and there was trust there as well. Now we have to go to Stockshifters where you don't really know the people that are selling and therefore the trust is lost.
    The forum and forum members have lost a fair bit of my money as I have spent it elsewhere as in the marketplace I had no idea who was selling what.
    Some members might ask how the forum has lost out on my money when I don't advertise here? If I was still buying via the marketplace then the forum would have been receiving increased revenue from the members that I and others were buying from, but since I no longer buy via the marketplace then there is a good chance that the members that I (and others) bought from did not renew their subscription because of this

    I hope I have written this in a way that can be understood, as I am a lot better at selling than I am at writing and don't always explain myself properly using the written word.

    James.
  2. Tango34uk

    Tango34uk

    Joined:
    Oct 8, 2007
    Messages:
    1,970
    Makes complete sense to me, the "merge" killed what this forum was all about, it used to be a community of trusted sellers, offering good price items, along with as much help as anyone could possibely want to start themseleves off in business.

    Like you I dont goto the SS bit, and once the sellers left, then the banter went, and it wont be long before the forum will be gone as well!
    planner likes this.
  3. Dave

    Dave

    Joined:
    May 5, 2010
    Messages:
    3,809
    [quote="Tango34uk, post: 1277040, member: ]

    Like you I dont goto the SS bit, and once the sellers left, then the banter went, and it wont be long before the forum will be gone as well![/quote]

    Agree but I don't think a question sheet will fix it. I think the forum is on the way out, if it was a priority to keep the members happy something would have been done by now.
    Maybe someone has decided if they do nothing for long enough, all the posters on this thread will leave and the forum can stay as it is.
    Volantary, planner and Tango34uk like this.
  4. beacon hill

    beacon hill

    Joined:
    Jun 28, 2010
    Messages:
    1,857
    From my point of view I use this forum only to get / offer business advice + have a little banter along the way

    Since the changes , I no longer see this as a wholesale forum. That section no longer is of interest to me.
    I preferred to see who was selling stock. Not the middle man
    Tom Evans, planner and Dave like this.
  5. planner

    planner

    Joined:
    Dec 28, 2008
    Messages:
    6,792
    It might be me but I find this confussing in becoming a advertiser.
    Available to wholesalers, distributors, importers & exporters, dropshippers, traders & service providers, our premium memberships give you full advertising privileges on our forum & rights to list stock & services in our marketplace.

    From what I can see you have 3 options,

    Bronze: £200.00

    • Standard Package
    • Access 110,000 buyers
    • 10 Listings / Month
    • No Commission
    • No TWF Membership
    • Complete Fraud Protection
    Gold: £350.00

    • Power Package
    • Access 250,000 buyers
    • Unlimited Listings / Month
    • No Commission
    • Full TWF Membership
    • Complete Fraud Protection
    Platinum: £1,000

    • Power + Pro-Trade
    • Exclusive Promotions
    • Reserve Auction Sales
    • Fully Managed Service
    • Account Manager
    • Fulfillment Service

    I think saying " Advertise with the wholesale forums" is mis-leading. Because if you get the Broze package you have "No TWF Membership"

    Also when you go to look at the packages you have this in the top column,


    "Sell on Stockshifters – select your membership package below."

    Also you have this, "If you are based in the UK then you will need to apply to sell through our marketplace partner Stockshifters"

    I think advertisers that come on here want to sell through TWF not Stockshifters.

    It could be me reading it wrong. But to me its like entrapment.
    Last edited: Jan 15, 2014
    Tango34uk and jamhun like this.
  6. Gary Ashe

    Gary Ashe

    Joined:
    Oct 21, 2013
    Messages:
    582
    i guess offshore non UK, i will get the £200 international package, that includes TWF, but unless you block/click ignore all the stockshifters ads, any of my own ads would soon be buried, but i suppose theres still money to be made out of all the '' hi im new here's ''
  7. Pete

    Pete

    Joined:
    May 30, 2005
    Messages:
    14,067
    The marketplace listings are nearly worthless these days, but the capability to have a signature and to respond as a supplier within the threads is worth the cost to me.
  8. Dave Casuals

    Dave Casuals

    Joined:
    May 26, 2009
    Messages:
    2,898
    When I was an advertiser on here I ulitised the market place and those that left replies of interest in other market posts. I would often send out a message to various people if I had something similar or a slightly different brand on offer, and often got a handful of replies with interest...That can't be done now the way things are. When I first started on here, there were also at least 1-2 full pages within the 'wanted' section each day. I loved coming home from work to spend half an hour sifting through to see what everyone was looking for...it gave a good clear idea of target markets. The forum is lucky to get 4-5 wanted posts a day now. It just shows the pass through rate within the forum. It's a shadow of it's former self and getting worse daily! Out of all the new member that signs up each day, what percentage actually actively use the forum...Most come on the once or a handful of times & are never seen again!
    Last edited: Jan 15, 2014
    Pete and Tango34uk like this.
  9. Tango34uk

    Tango34uk

    Joined:
    Oct 8, 2007
    Messages:
    1,970
    I think its fair to say the one's of us posting in this section of the forum could tell them how to solve the problems very quickly, but Im guessing our solution wouldn't fit into there business modal. Its a shame, and maybe far too late to solve the issues, they mentioned a "questionnaire" and we are all still waiting for it! The scarey thing is, once we have answered the questions, im sure it will take a long time for them to come up with a plan, and by that point it will be too late.
    planner and Volantary like this.
  10. Volantary

    Volantary

    Joined:
    Feb 16, 2011
    Messages:
    4,015
    I don't know, if they literally just reverted it back to how it was it'd pick up steam again. Remember TWF still ranks highly in many business related search results, if people see there are good deals for sale they'll keep checking back and thats how things grow here.

    I agree things need to move very rapidly though.
    Tango34uk likes this.
  11. Tango34uk

    Tango34uk

    Joined:
    Oct 8, 2007
    Messages:
    1,970
    Maybe , just maybe they need to offer the old way of doing things as well, included in there SS prices, that way people would have a choice of what route to take, and they would still make there money - well they would loose out on any commission they gain from the buyers when a sale goes through, but they would gain in added membership of sellers? - To me that seems like the best and only solution, but what do I know!
  12. planner

    planner

    Joined:
    Dec 28, 2008
    Messages:
    6,792
    Yeah Tango34uk
    As a member since 2007. Over 1,888 messages on the TWF I would say you know quite alot. I have said it before, without people like yourself & others from the past. This forum wouldn't be where it is today.

    Where on stockshifters do you see members giving there free time & advice? Probably unable too but it sounded good when I typed it.;)
    Last edited: Jan 16, 2014
    Tango34uk likes this.
  13. Fishpalace

    Fishpalace

    Joined:
    Jan 7, 2013
    Messages:
    286
    Business and many other things are based on trust and confidence, it takes a while to build but a moment to break it.

    Come on TWF come to the party, lets have some dialogue that is not stop/start. Forget the questionnaire and start talking to those past and present.

    Confidence is waning and members are urging the forum to make the change, evolve and be successful!

    For me this is not about the good old days but about a a forum for here and now
  14. Dave Casuals

    Dave Casuals

    Joined:
    May 26, 2009
    Messages:
    2,898
    if the forum was ever likely to offer advertising again, something would have to give with regards to basically starting the forum from scratch within the market place. If you paid for 6 months advertising or a year, and the market place was scrapped and started over, it would take about 6 months to get any interest again and the market place flowing like it did before. It would also take x amount of time to aquire the level of advertisers like previously. The forum has shot itself in the foot in a way. Who would want to pay x amount for advertising on here the way things are unless there was an incentive...others that come on 6 months down the line would reap the rewards of things but anyone starting off I think would find it far slower than anticipated to start and nothing like it was before. Upto a year ago there were so many that had advertising membership on this forum, I would be intrigued to know who out of those memebers continued their advertising in order to sell on Stockshifters. It was january last year when my advertising ran out, and that was it for me.
    Last edited: Jan 15, 2014
  15. Dan

    Dan

    Joined:
    Oct 25, 2011
    Messages:
    464
    I work in telesales and one thing I was always told and have probably took the most from; is people buy from people.

    Having that bit of personality over the phone makes so much difference and it's exactly the same here.
    Volantary and jamhun like this.
  16. UKbuyer1

    UKbuyer1

    Joined:
    Oct 30, 2009
    Messages:
    8,313
    You are right Dave, and that is exactly what I am seeing.

    I used to come on the forum every single day, dipping in and out several times a day. Now I don't bother, because 9 times out of 10, the most recent posts are auto advertisements for simpsons stickers or mascara, with little to no true interaction between members.

    Hell, I even used to pick up the odd bargain deal through the Marketplace. Again, not anymore.

    Sometimes I will come on and am just met with a sea of yellow icons - I immediately leave. Thats me - I know in a few hours there may be discussions going on - but what about new members or unique visitors who have landed expecting a forum site? The likelihood is they will hit the back button on their browser never to return.

    But saying that, that is the direction TWF want to go in - obviously it is making the right waves in the most important columns and that right now is the income and revenue column.

    I will give this forum another 12 months like this, after that there will be very little discussion, and what discussion there will be will be met with very few replies. At this point, they may as well take the word 'forum' out of the URL.
    Dave, planner and Tango34uk like this.
  17. Fishpalace

    Fishpalace

    Joined:
    Jan 7, 2013
    Messages:
    286

    I now use my mobile 95% of the time to access TWF as you see all threads and very few adverts, all SS, that can be easily deleted. A very quick way of accessing, responding and I can also flick between forums very quickly.

    The only downside is that I cannot start threads, which is a real pain.
  18. Helen

    Helen

    Joined:
    Mar 26, 2013
    Messages:
    530
    This thread is good because it's a discussion, and people's opinions (I'm reading it with every comment, but not coming back since I don't think me trying to justify what has happened etc etc is very useful) it's about how we move forward (and upward) from here.

    The questionnaire is worth sending because, as Pete said, we need to get opinion of people who've gone away as well. This thread is also equally important, but don't think we should not send it because it should have been done earlier.
  19. ebafy

    ebafy

    Joined:
    Mar 16, 2009
    Messages:
    1,341
    Helen, with all due respect, I cannot recall seeing another platform with such a loyal customer base at its heart. The mention of a questionnaire was posted nearly a week ago and yet we still await this illusive piece of material. If you or the team respect our opinions then I would of thought this should have been produced within days of highlighting your intent. The fact that we are still waiting just goes to show how insignificant we all feel.
  20. Helen

    Helen

    Joined:
    Mar 26, 2013
    Messages:
    530
    With equal respect - it was originally posted on Friday last week by Erik, we have been writing the questionnaire (and I hope you'll agree it's right to get it right). We have been discussing with the moderators topics that should be included so we don't miss anything. We intend to send out tomorrow.
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