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Discussion in 'Bad Supplier Experiences' started by net2go, Nov 29, 2005.

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  1. net2go

    net2go

    Joined:
    Nov 27, 2005
    Messages:
    88
    I think, it's about time to move their name here. I had enough hassle with this company and then some.

    Pros - they have authentication
    They respond promptly when you threaten to sue them

    cons - they have no customer service - including but not limited to - phone calls, emails, alibaba messages

    They routinely change their shipping dates -
    8 days
    8-10 days
    1 week before Christmas
    and after you are in place to sue them -
    they say they don't have the products and will issue a refund - still have not received a refund

    Item will not be received, I feel sorry for those eager beavers that are still in hope of doing business with these a**h****
  2. guru4us

    guru4us

    Joined:
    Apr 3, 2005
    Messages:
    2,570
    fair enough...
  3. snowman

    snowman

    Joined:
    Dec 1, 2005
    Messages:
    2
    Agree. Stay away from them.

    Hi,

    I have warned them (Leonard’s *******************************************, ***********************************) today that I will be pursuing chargebacks through American Express for over $20,000 USD in promised iPods and Xboxes if not refunded my money shortly. On December 7 it will be 30 days since they charged my AMEX and no sign of the merchandise promised.

    Abysmal customer service and empty promises are all you'll find here I am afraid.
    Search the web on their e-mail address ****************** and you'll see it seems they've tried selling everything at one time or another. I guess none went over too well.

    I will update this post with additional information about how this turns out for me.
  4. guru4us

    guru4us

    Joined:
    Apr 3, 2005
    Messages:
    2,570
    sorry to hear that snowman..

    atleast we know more about them now. so far its just been guesswork on them
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